Quality and Compliance Coordinator

General Description

The Quality and Compliance Coordinator is responsible for collecting, organizing, and distributing health information data. He/she will create reports in useable formats using data from the agency's electronic health record, CareConnect360 (CC360), and the Health Information Network, for distribution to clinical and administrative staff. He/she also manages LCMHA's Compliance and Performance Improvement Program based on data analysis ensuring that the organization is in compliance with applicable standards, regulations, policies and contract responsibilities.

Minimum Qualifications

Bachelor's degree in Information Technology, Computer Science, Public Administration, Social Work, or Public Health is required.

At least two years of related experience; experience in a public agency and/or behavioral health systems is preferred; experience in social work or case management is desired.

Computer literate with an intermediate level of proficiency in Microsoft Office software: Outlook, Excel, Word, Access, and PowerPoint.

Competencies

• Ability to communicate effectively verbally and in writing.
• Ability to analyze, identify, and solve complex problems.
• Skilled in working with large amounts of data, identifying trends, detecting errors and preparing statistical reports.
• Ensure integrity and confidentiality of data captured in electronic health record.
• Ability to organize, prioritize and plan work activities and projects to meet deadlines while adapting to changing needs of the organization.
• Be detail oriented and able to work independently, and collaborate as part of a team.
• Experience and expertise in facilitation of groups and committees.
• Experience and expertise in public speaking.
• The ability to demonstrate absolute discretion with confidential information is required.

Essential Duties and Responsibilities

1. Assist in the identification of LCMHA complex care consumers using the electronic health record, CC360 and the Health Information Network.
2. Create detailed reports to assist Clinical and Administrative staff in routine monitoring.
3. Monitor and report data to Health Integration Team, Management Team, and Utilization Management Team.
4. Assist in reporting health information data to Regional and State workgroups.
5. Meet with staff and providers to review and interpret data and reports.
6. Develop structures, systems or processes that will ensure the organization's compliance with applicable standards, policies, guidelines, regulations, and contract requirements.
7. Coordinate LCMHA accreditation review and compliance activities, as well as LCMHA Performance Improvement Plan and activities.
8. Coordinate the preparation of reviews and remedial action plans in response to audits/site reviews by Michigan Department of Health and Human Services (MDHHS), the Joint Commission and other regulatory bodies.
9. Coordinate staff training for compliance and accreditation activities.
10. Carry out additional duties as assigned by supervisor.

Supervisory Responsibilities

None

Other Duties and Responsibilities

• Participate on Performance Improvement Committees.
• Engage in constant learning to keep up to date on computer systems and applications.
• Coordinate compliance audits of the LCMHA Provider Network.
• Design and coordinate LCMHA Performance Improvement activities.
• Participate in Regional Performance Improvement and Compliance committees.
• Serve as LCMHA Compliance Officer.

Physical Demands and Work Environment

Duties require sufficient mobility to work in a normal office setting and use standard office equipment including a computer, vision to read printed materials and a computer screen and hearing and speech sufficient to communicate in person or over the telephone.

Should be able to bend, stretch, reach, and lift up to 20 pounds. An individual in this position needs to move about inside the office occasionally to access file cabinets, office machinery, etc. The work environment involves sitting most of the time in an office environment infrequently exposed to extreme temperature, noise, fumes, dust, etc.

The physical demands and work environment described here are representative of those that should be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Special Position Requirements

This position requires possession of a valid U.S. driver's license or method of transportation to travel within Lenawee County and to meetings outside of the county when requested.

Current Openings for Quality and Compliance Coordinator Jobs at Lenawee Community Mental Health Authority